Shipping policy

 

Order Processing

Orders are generally processed within 2–3 business days after payment confirmation. During product launches, holidays or periods of high order volume, processing may take slightly longer.

Shipping & Delivery

We ship orders through reliable courier and postal services, depending on the destination and service availability. Delivery times may vary based on the destination, courier service and other circumstances beyond our control.

International Shipping

We offer international shipping through trusted logistics partners, subject to destination availability.

International orders may be subject to customs duties, taxes or other charges imposed by the destination country, which are the responsibility of the customer.

Tracking

Where tracking is available, tracking details will be shared with the customer once the order has been dispatched.

Delivery Delays

Delivery times are estimates and may be affected by weather, public holidays, customs clearance, remote locations or other unforeseen circumstances.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery details. Additional shipping charges may apply if an order needs to be reshipped due to an incorrect or incomplete address.

Damaged or Missing Orders

If your order arrives damaged or is not received within the expected delivery period, please contact us with your order details so we can assist you.